退貨與換貨
退貨與換貨
Looking for a product exchange? We often sell out fast. The best method to ensure you receive exactly what you want is to order the new item now through our website and let us worry about the exchange afterwards!
After ordering your new item, follow the steps below and we will credit your account for the exchanged item, including shipping paid on the new order (Economy or Standard shipping only), making sure to honor any discounts received on your original purchase. You may also have us process the entire exchange for you by writing in the desired item on our exchange form (below), however be aware product sells out fast and exact replacements are not always possible.
Process
- Please print and fill in this Returns Form and include it in your package.
- Send your items to the address below, using the address label found at the bottom of the Returns form.
- Send your items with the label intact along with the order number
- Include instructions on how we should process your return (e.g. for refund, for exchange to another size, style, etc.)
- For exchanges, please clarify the alternative product by specifying SKU/item number and size (please note that exchanges must be for applicable products of equal or lesser value)
As soon as we receive your return shipment, we will process your request and send you an email confirmation. Please note that we cannot cover return shipping costs and that you are responsible for items lost in shipping
If you have any questions regarding the process, please contact us.